Terms and Conditions

1. Agreement to Terms

By accessing the Asiatel (S) Pte. Ltd. website at asiatel.com.sg or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website and services.

2. Services Offered

Asiatel provides the following services, each subject to individual service agreements:

• AI Solutions – AI Post-Call Analysis, AI Voice Agent
• Communication Services – Contact Centre, IVR Configuration, MS Teams with 3CX, VOIP Telephony
• Cyber Security Services – Network Monitoring, Network Penetration Testing, Network Vulnerability Assessment, Web Application Penetration Testing, Web Vulnerability Assessment
• Satellite Services – Starlink connectivity solutions
• IT Infrastructure & Managed Services – Business Continuity Planning, Datacentre Management, IT Helpdesk Support

Specific terms, SLAs, and deliverables for each service are defined in the relevant service agreements or proposals.